+27 (0) 21 851 9459 patricia@patriciag.com

Ts&Cs

Terms and Conditions of Sale

By virtue of visiting this website, you are accepting and consenting to be bound by the Terms of Use provided herein, as well as the Privacy Policy.

IF YOU DO NOT AGREE WITH THESE TERMS OF USE, OR ANY POSTED GUIDELINES OR RULES, PLEASE DO NOT USE THIS SITE. We reserve the right, in our discretion, to update or modify the Terms of Use at any time by posting such new terms on the Site. Such changes shall be effective immediately upon posting with the date of the most recent revisions appearing at the bottom of this page, so check back often. We encourage you to review these Terms of Use whenever you use the Site. Your continued use of the Site and/or Services will constitute your binding acceptance of this Agreement, as amended from time to time.

WARRANTY

Patricia G Jewellery warrants its customers that the goods which have been supplied by the Company and delivered to the Customer shall be free from defects and subject to the following:

The warranty is effective for a period of six (6) months. The date of commencement of warranty is determined from date of purchase of the goods. In the event of goods being defective, the Customer shall be entitled to replace the goods or to request repair of goods (if possible), if goods are found to be defective within the six (6) month period.;

Patricia G Jewellery shall not be liable or responsible in any way for any damages of whatsoever nature, including consequential and penal damages, caused by or due to any failure of operation or malfunction of the goods, unless such damages can be attributed to any circumstances reasonably within the control of Patricia G Jewellery;

The warranty shall immediately be rendered null and void in the event of any of the following:

  • Any alterations or modifications made to the goods supplied, without the prior consent of Patricia G Jewellery;
  • Failure to use goods in accordance with the instructions and specifications of Patricia G Jewellery;
  • General misuse and abuse of goods by the Client;
  • Any damage caused by fire, flood, civil disturbance or act of God;
  • The jewellery supplied has not been inspected by a technical expert in order to evaluate/determine the reason for the defects in the goods, before the client requested its replacement, repair or refund.

PAYMENT TERMS

Patricia G Jewellery reserves its right(s) to request a deposit of op to 50% of the purchase price before commencement of manufacturing and further to request payment of the outstanding purchase sum on or before collection of the items and or goods.

Patricia G Jewellery further reserves its rights to suspend delivery of any orders in the event that payment for such orders is not made on time. In the circumstances where payment is outstanding for a period exceeding 30 days from date of sending of statement, Patricia G Jewellery will further levy interest at a rate not exceeding 2% per month or as per the maximum rate determined by the National Credit Act from time to time on overdue payments.

All accounts in arrears for more than 30 days will be handed over for collection and the customer/purchaser shall be liable to pay all legal fees with regard to the collection of such outstanding amounts on a fee scale as between attorney and own client.

The customer/purchaser hereby agrees to the jurisdiction of the Magistrate Court, even in the event that any outstanding amount is handed over for collection, although such Magistrate Court may normally not have jurisdiction in the matter.

CANCELATION POLICY

Patricia G Jewellery shall have the right to request a deposit to confirm any order for specialized goods to be provided by Patricia G Jewellery. In the event of a cancellation of an order before delivery, Patricia G Jewellery may furter impose a cancellation fee in the event of cancellation before delivery. The fee will be determined depending on the nature of the order, the length of notice of cancellation before delivery, the reasonable potential to find alternative clients for the order and the reason for cancellation. No refunds on deposits shall be given in the event of cancellation for already ordered/made Special–Order Goods.

DELIVERY

Whilst times for the availability of the goods are given in good faith and Patricia G Jewellery will use every endeavour to comply therewith, no responsibility will be accepted by Patricia G Jewellery for any loss or damage incurred by the Client on account of any delay in timeous supply of such goods arising out of any circumstances beyond Patricia G Jewellery’s control, which circumstances will include, but in no way be limited to:

  • Any delays in the supply of goods by Patricia G Jewellery’s Suppliers which cannot be directly or indirectly attributed to them;
  • Any delay due to freight services;
  • The client not providing Patricia G Jewellery with necessary information in order to determine the specifications of the goods to be provided;
  • If the balance of the contract price payable on date of reservation is not fully paid on date that the goods are to be made available by Patricia G Jewellery

Patricia G Jewellery will communicate unavoidable delay in the delivery.

INDEMNIFICATION/RELEASE

You hereby agree to indemnify, defend and hold harmless, Patricia G Jewellery, its affiliates, subsidiaries, and its and their respective officers, directors, employees and agents, from and against any and all claims actions or demands, liabilities, losses, expenses, damages and costs, including without limitation reasonable legal and accounting fees, in any way arising from, related to or in connection with your use of this site or their services, your violation of the Terms or the posting or transmission of any materials on or through the Site by you, including, but not limited to, any third-party claim that any information or materials you provide infringes any third party proprietary right.

[Updated 2017-06-07]