Terms & Conditions of Sale

Cancelation Policy

We require a deposit of _____% to confirm the order for specialized jewellery to be provided. We may impose a cancellation fee in the event of cancellation before delivery. The fee will depend on the nature of the order, the length of notice of cancellation before delivery, the reasonable potential to find alternative clients for the order and the reason for cancellation. No refunds on deposits in the event of cancellation for already ordered/made Special–Order Goods.

 

Delivery

Whilst times for the availability of the jewellery are given in good faith and Patricia G Jewellery will use every endeavour to comply therewith, no responsibility can be accepted for any loss or damage incurred by the Client on account of any delay in timeously supply of such jewellery arising out of any circumstances beyond Patricia G Jewellery’s control, which circumstances will include, but in no way be limited to:

  • Any delays in the supply of jewellery by Patricia G Jewellery’s Suppliers which cannot be directly or indirectly attributed to them;
  • Any delay due to freight services;
  • The client not providing Patricia G Jewellery with necessary information in order to determine the specifications of the jewellery to be provided;
  • If the balance of the contract price payable on date of reservation is not paid on date that the jewellery are to be available.

Patricia G Jewellery will communicate unavoidable delay in the delivery.

 

Warranty

Patricia G Jewellery warrants its customers that the jewellery which have been supplied by the Company and delivered to the Customer shall be free from defects and subject to the following:

The warranty is effective for a period of six months. The date is determined from date of delivery and will the Customer be entitled to either request a refund; replacement or repair of goods if goods are defective within such period;

Patricia G Jewellery shall not be liable or responsible in any way for any damages of whatsoever nature, including consequential and penal damages, caused by or due to any failure of operation or malfunction of the jewellery, unless such damages can be attributed to any circumstances reasonably within the control of Patricia G Jewellery;

The warranty shall immediately be rendered null and void in the event of any of the following:

  • Any alterations or modifications made to the jewellery supplied, without the prior consent of Patricia G Jewellery;
  • Failure to use jewellery in accordance with the instructions and specifications of Patricia G Jewellery;
  • General misuse and abuse of goods by the Client;
  • Any damage caused by fire, flood, civil disturbance or act of God;
  • The jewellery supplied has not been inspected by a technical expert in order to evaluate/determine the reason for the defects in the jewellery, before the client requested its replacement, repair or refund.

Indemnity

I, the undersigned, acknowledges the risk involved in the supplying of jewellery by Patricia G Jewellery and hereby indemnify the supplier against claims for harm/damage cause to me/ due to reasons beyond the reasonable control or unintentional act of any person, whether or not in the employ of the supplier. This will any economical lost pertaining to the harm/damage caused.

 

Payment Terms

Patricia G Jewellery reserves their right to suspend delivery of any orders in the event that payment for such orders is not made on time. In the circumstances where payment is outstanding for a period exceeding 30 days from date of statement Patricia G Jewellery will charge interest at a rate not exceeding 2% per month or as per the maximum rate determined by the National Credit Act from time to time on overdue payments.

All accounts older than 30 days will be handed over for collection and will the Customer be liable to pay all legal fees with regard to the collection of such outstanding amounts on a fees scale as determined by the court of law/tribunal where the collection matter will be adjudicated.

The Customer hereby agrees to the jurisdiction of the Magistrate Court of in the event that any outstanding amount is handed over for collection, although such Magistrate Court may normally not have jurisdiction in the matter.